TERMS AND CONDITIONS OF THE ONLINE STORE

1. General Provisions

These Terms and Conditions define the general terms, rules, and manner of sales conducted by ADAPTEX SP. Z O. O., with its registered office in Warsaw, via the online store adaptex.pl (hereinafter referred to as the "Online Store"). They also establish the rules and conditions for the provision of free electronic services by ADAPTEX SP. Z O. O., with its registered office in Warsaw.

§ 1 Definitions

1. Business Days – means the days of the week from Monday to Friday, excluding public holidays.

2. Delivery – means the actual act of delivering the Goods specified in the order to the Customer by the Seller via the Supplier.

3. Supplier – means a courier company with which the Seller cooperates for the purpose of delivering Goods.

4. Password – means a sequence of letters, digits, or other characters selected by the Customer during Registration in the Online Store, used to secure access to the Customer Account.

5. Customer – means an entity to whom electronic services may be provided in accordance with these Terms and Conditions and the applicable laws, or with whom a Sales Agreement may be concluded.

6. Consumer – means a natural person who enters into a legal transaction with an entrepreneur that is not directly related to their business or professional activity.

7. Customer Account – means an individual panel assigned to each Customer, created by the Seller upon the Customer's Registration and the conclusion of the service agreement for maintaining a Customer Account.

8. Entrepreneur – means a natural person, legal entity, or organizational unit without legal personality, granted legal capacity by law, conducting business or professional activity in their own name and entering into legal transactions directly related to such activities.

9. Entrepreneur with Consumer Rights – means a natural person concluding a Sales Agreement directly related to their business activity, where the content of the Sales Agreement indicates that it does not have a professional nature for the Entrepreneur, particularly considering the subject matter of their business activity as disclosed in the Central Register and Information on Business Activity (CEIDG).

10. Terms and Conditions – means this document.

11. Registration – means the factual act performed in accordance with these Terms and Conditions, required for the Customer to use all functionalities of the Online Store.

12. Seller – means ADAPTEX SP. Z O. O., with its registered office in Warsaw (00-131), ul. Grzybowska 2, lok. 31, NIP: 5213965764, REGON: 0000968247, entered into the Central Register and Information on Business Activity (CEIDG) maintained by the Minister of Development and Technology; email: office.adaptex.pl@gmail.com, which is also the owner of the Online Store.
    BDO Number: 000602894

13. Online Store Website – means the web pages through which the Seller operates the Online Store, available under the domain adaptex.pl.

14. Goods – means a product presented by the Seller via the Online Store Website, which may be the subject of a Sales Agreement.

15. Durability – the ability of Goods to retain their function and properties during normal use.

16. Durable Medium – means a material or tool that enables the Customer or the Seller to store information personally addressed to them in a way that allows future access for an appropriate period for the purposes the information serves and enables the reproduction of the stored information in an unchanged form.

17. Sales Agreement – means a distance sales agreement concluded under the conditions specified in these Terms and Conditions between the Customer and the Seller.

§ 2 General Provisions and Use of the Online Store

1. All rights to the Online Store, including proprietary copyrights, intellectual property rights to its name, domain name, Online Store Website, as well as templates, forms, and logos placed on the Online Store Website (except for logos and images presented for product display purposes, whose copyrights belong to third parties), belong to the Seller. Their use may only occur as specified and in accordance with these Terms and Conditions or with the Seller's prior written consent.

2. The Seller shall make every effort to ensure that the Online Store is accessible to Internet users using all popular web browsers, operating systems, device types, and Internet connection types. The minimum technical requirements for using the Online Store Website are a web browser of at least Internet Explorer 11, Chrome 89, Firefox 86, Opera 53, Safari 5, or newer versions, with JavaScript enabled and cookies accepted, and an Internet connection with a bandwidth of at least 256 kbit/s. The Online Store Website is optimized for a minimum screen resolution of 1024x768 pixels.

3. The Seller uses cookie files, which are stored on the Customer's end device by the Seller's server when the Customer uses the Online Store Website. The use of cookies aims to ensure the proper functioning of the Online Store Website on Customer devices. This mechanism does not damage the Customer’s end device or cause configuration changes in the Customer’s end device or installed software. The Customer may disable the cookie mechanism in their web browser settings. However, the Seller warns that disabling cookies may lead to difficulties or an inability to use the Online Store Website.

4. To place an order in the Online Store via the Online Store Website and use the electronic services provided through it, the Customer must have an active email account.

5. It is prohibited for the Customer to provide unlawful content and to use the Online Store, Online Store Website, or the free services provided by the Seller in a manner contrary to the law, good customs, or infringing the personal rights of third parties.

6. The Seller declares that the public nature of the Internet and the use of electronic services may involve risks of unauthorized acquisition and modification of Customer data by unauthorized persons. Therefore, Customers should use appropriate technical measures to minimize the above-mentioned risks. In particular, they should use antivirus and identity protection software when using the Internet. The Seller will never request the Customer to disclose their Password in any form.

7. It is not permitted to use the resources and functionalities of the Online Store to conduct activities by the Customer that would violate the Seller's interests, such as advertising another business or product, publishing content unrelated to the Seller's activities, or posting false or misleading information

§ 3 Registration

1. In order to create a Customer Account, the Customer is required to complete a free Registration.

2. Registration is not required to place an order in the Online Store.

3. To register, the Customer must complete the registration form provided by the Seller on the Online Store Website and submit the completed registration form electronically to the Seller by selecting the appropriate function in the form. During Registration, the Customer sets an individual Password.

4. While completing the registration form, the Customer has the opportunity to read these Terms and Conditions and accept its provisions by checking the appropriate box in the form.

5. During Registration, the Customer may voluntarily consent to the processing of their personal data for marketing purposes by selecting the appropriate box in the registration form. In such cases, the Seller will clearly inform the Customer about the purpose of collecting their personal data and any known or anticipated recipients of such data.

6. The Customer’s consent to the processing of their personal data for marketing purposes is not a prerequisite for concluding an agreement with the Seller for the provision of electronic services related to maintaining a Customer Account. The Customer may withdraw this consent at any time by submitting an appropriate declaration to the Seller. Such a declaration may, for example, be sent via email to the Seller's address.

7. Upon submission of the completed registration form, the Customer will promptly receive an electronic confirmation of Registration from the Seller at the email address provided in the registration form. At this moment, an agreement for the provision of electronic services related to maintaining a Customer Account is concluded, and the Customer gains access to the Customer Account and the ability to modify the data provided during Registration.

§ 4 Orders

1. The information presented on the Online Store Website does not constitute an offer from the Seller within the meaning of the Civil Code, but rather an invitation for Customers to submit offers for the conclusion of a Sales Agreement.

2. The Customer may place orders in the Online Store via the Online Store Website 24/7, seven days a week.

3. The Customer, when placing an order via the Online Store Website, selects the Goods they are interested in. Adding Goods to the order occurs by selecting the "ADD TO CART" option under the respective Goods presented on the Online Store Website. Once the Customer has completed their order and selected a Delivery method and Payment method in the "CART", they submit the order to the Seller by clicking the "Order and Pay" button on the Online Store Website. Before submitting the order, the Customer is informed about the total price of the selected Goods and Delivery, as well as any additional costs related to the Sales Agreement.

4. Placing an order constitutes the Customer's offer to the Seller for the conclusion of a Sales Agreement regarding the Goods included in the order.

5. After placing an order, the Seller will send a confirmation of receipt of the order to the Customer's email address.

6. Subsequently, following the confirmation of receipt of the order, the Seller will send an email to the Customer informing them that the order has been accepted for processing. The information regarding the acceptance of the order for processing constitutes the Seller's declaration of accepting the offer referred to in §4(4) above, and upon its receipt by the Customer, the Sales Agreement is deemed concluded.

7. After concluding the Sales Agreement, the Seller will confirm its terms to the Customer by sending them on a Durable Medium to the Customer's email address or in writing to the address provided by the Customer during Registration or when placing the order.

8. The order processing time is up to 5 Business Days. In the case of an order placed by a Consumer, this period cannot exceed 30 days from the date the Seller receives the order.

§ 5 Payments

1. The prices displayed on the Online Store Website next to the respective Goods include both gross and net prices and do not contain information regarding Delivery costs and any additional charges that the Customer may be required to pay in connection with the Sales Agreement. The Customer will be informed about these costs when selecting the Delivery method and placing the order.

2. The Customer may choose the following payment methods for the ordered Goods:

   a) Bank transfer to the Seller’s bank account (in this case, the order will be processed after the Seller sends the Customer a confirmation of order acceptance and after the funds are credited to the Seller’s bank account).

   b) Bank transfer to the Seller’s bank account with the option of personal collection at the Seller’s office (in this case, the order will be processed immediately after the Seller sends the Customer a confirmation of order acceptance, and the Goods will be handed over at the Seller’s office after the funds are credited to the Seller’s bank account).

   c) Payment by credit card or bank transfer via the external PayU payment system, operated by PayU S.A. with its registered office in Poznań (in this case, the order will be processed after the Seller sends the Customer a confirmation of order acceptance and after receiving confirmation from the PayU system of a successful payment transaction).

   d) Cash on delivery, payment made to the Supplier upon Delivery (in this case, the order will be processed after the Seller sends the Customer a confirmation of order acceptance).

   e) Cash upon personal collection – payment at the Seller’s office (in this case, the order will be processed immediately after the Seller sends the Customer a confirmation of order acceptance, and the Goods will be handed over at the Seller’s office).

3. The Customer must make payment for the order in the amount resulting from the concluded Sales Agreement within 7 Business Days if they have chosen a prepayment method.

4. If the Customer fails to make the payment within the timeframe specified in § 5(3) of these Terms and Conditions, the Seller will grant the Customer an additional deadline for making the payment and will notify the Customer of this on a Durable Medium. The notification of the additional payment deadline will also include information that if the deadline expires without effect, the Seller will withdraw from the Sales Agreement. If the Customer still fails to make the payment within the additional deadline, the Seller will send the Customer a declaration of withdrawal from the Sales Agreement on a Durable Medium, pursuant to Article 491 of the Civil Code.

§ 6 Delivery

1. The Seller carries out Delivery within the territory of the Republic of Poland.

2. The Seller is obliged to deliver the Goods that are the subject of the Sales Agreement free from defects.

3. The Seller provides information on the Online Store Website regarding the number of Business Days required for Delivery and order fulfillment.

4. The Delivery and order fulfillment period specified on the Online Store Website is counted in Business Days, in accordance with § 5(2) of these Terms and Conditions.

5. The ordered Goods are delivered to the Customer via the Supplier to the address provided in the order form.

6. On the day the Goods are dispatched to the Customer (if personal collection of the Goods has not been selected), an email confirmation of the shipment is sent to the Customer’s email address.

7. The Customer is required to inspect the delivered shipment in the manner customary for shipments of this type. In the event of a shortage or damage to the shipment, the Customer has the right to request the Supplier's employee to draft a damage report.

8. The Customer has the option to personally collect the ordered Goods. Personal collection can be made at the Seller’s office on Business Days, during the opening hours specified on the Online Store Website, after arranging a collection time with the Seller via email or telephone.

9. The Seller, in accordance with the Customer's preference, includes either a receipt or a VAT invoice for the delivered Goods in the shipment.

   • If the Customer wishes to receive a VAT invoice, they must declare at the time of purchase that they are acquiring the Goods as an Entrepreneur (taxpayer).
   • This declaration is made by selecting the appropriate field in the order form before submitting the order to the Seller.

§ 7 Warranty for Entrepreneurs

1. The Seller guarantees the Delivery of Goods free from defects. The Seller is liable to the Entrepreneur if the Goods have a defect.

2. If the Goods have a defect, the Entrepreneur may:

   a) Submit a statement requesting a price reduction or withdraw from the Sales Agreement, unless the Seller promptly and without excessive inconvenience to the Entrepreneur replaces the defective Goods with a defect-free item or removes the defect.

   • This limitation does not apply if the Goods have already been replaced or repaired by the Seller, or if the Seller has failed to fulfill its obligation to replace the defective Goods with a defect-free item or to remove the defect.
   • The Entrepreneur may demand a replacement of the Goods with a defect-free item instead of the removal of the defect proposed by the Seller, or request the removal of the defect instead of replacing the Goods, unless bringing the item into conformity with the agreement in the manner chosen by the Entrepreneur is impossible or would incur excessive costs compared to the method proposed by the Seller.
   • When assessing excessive costs, the value of the defect-free Goods, the nature and significance of the defect, and the inconvenience the Entrepreneur would suffer from an alternative solution must be taken into account.

   b) Request the replacement of defective Goods with defect-free Goods or the removal of the defect. The Seller is obliged to replace defective Goods with defect-free ones or remove the defect within a reasonable time without excessive inconvenience to the Entrepreneur.

   • The Seller may refuse to satisfy the Entrepreneur’s request if making the defective Goods conform to the Sales Agreement in the manner chosen by the Entrepreneur is impossible or would incur excessive costs compared to another possible method of ensuring conformity.
   • The Seller shall bear the cost of repair or replacement.

3. The Entrepreneur exercising warranty rights must return the defective Goods to the Seller's address. The cost of delivery shall be borne by the Seller.

4. The Seller is liable under warranty if a physical defect is found within two years from the date the Goods were delivered to the Entrepreneur.

   • The claim for removal of the defect or replacement of the Goods expires after one year, but this period may not end before the expiration of the two-year period mentioned above.
   • Within this period, the Entrepreneur may withdraw from the Sales Agreement or submit a statement requesting a price reduction due to a defect in the Goods.
   • If the Entrepreneur has requested replacement of the Goods or removal of the defect, the period for withdrawing from the Sales Agreement or submitting a price reduction request begins when the deadline for replacement or defect removal expires unsuccessfully.

5. Any complaints related to the Goods or the execution of the Sales Agreement may be submitted by the Entrepreneur in writing to the Seller's address.

6. The Seller shall respond to a complaint regarding the Goods or a complaint related to the execution of the Sales Agreement within 14 days from the date of receipt.

7. In the case of an Entrepreneur, the Seller’s liability under the warranty expires one year from the date of Delivery.

8. A Customer who is an Entrepreneur loses their warranty rights if they fail to inspect the Goods in a timely and appropriate manner for Goods of this type and do not promptly notify the Seller of the detected defect. If the defect appears later, the Entrepreneur must notify the Seller immediately after discovering it.

9. • The Entrepreneur’s complaint must include a description of the problem.
   • The Seller shall review the complaint and provide the Entrepreneur with a response promptly, but no later than 14 days from receipt.The Entrepreneur may submit a complaint to the Seller regarding the use of free electronic services provided by the Seller. Complaints may be submitted electronically and sent to office.adaptex.pl@gmail.com.

§ 8 Guarantee

1. The Goods sold by the Seller may be covered by a warranty granted by the manufacturer or distributor of the Goods.

2. If the Goods are covered by a warranty, information regarding its existence and terms will be provided on the Online Store Website.

§ 9 Non-Conformity of Goods with the Agreement

Complaint by the Consumer and the Entrepreneur with Consumer Rights

1. Goods are considered to be in conformity with the Agreement if, in particular, the following aspects align with the Agreement:

   a) Description, type, quantity, quality, completeness, and functionality, and in the case of Goods with digital elements, also compatibility, interoperability, and availability of updates.

   b) Suitability for the particular purpose for which the Consumer or the Entrepreneur with Consumer Rights needs it, provided that the Consumer or the Entrepreneur with Consumer Rights informed the Seller about this need no later than at the time of concluding the Agreement, and the Seller accepted it.

2. Furthermore, in order for the Goods to be deemed in conformity with the Agreement, they must:

   a) Be suitable for the purposes for which Goods of this kind are normally used, considering applicable laws, technical standards, and best practices.

   b) Be available in the expected quantity and possess characteristics such as durability, safety, and, in the case of Goods with digital elements, functionality and compatibility, which are typical for such Goods and which the Consumer or the Entrepreneur with Consumer Rights may reasonably expect, considering the nature of the Goods and any public assurances made by the Seller, its legal predecessors, or persons acting on their behalf, particularly in advertisements or labels, unless the Seller proves that:

   • It was not aware of the given public assurance and, reasonably assessing the circumstances, could not have been aware of it.
   • Before concluding the Agreement, the public assurance was corrected in the same manner and form in which it was made, or in a comparable way.
   • The public assurance did not influence the Consumer's or the Entrepreneur’s with Consumer Rights decision to enter into the Agreement.

   c) Be delivered with packaging, accessories, and instructions that the Consumer or the Entrepreneur with Consumer Rights can reasonably expect.

   d) Be of the same quality as a sample or model that the Seller provided to the Consumer or the Entrepreneur with Consumer Rights before concluding the Agreement and match the description of such a sample or model.

3. The Seller is not liable for the Goods' non-conformity with the Agreement as described in § 9(2) if the Consumer or the Entrepreneur with Consumer Rights was explicitly informed at the time of concluding the Agreement that a particular feature of the Goods deviates from the conformity requirements specified in § 9(2) and expressly and separately accepted the absence of this feature.

4. The Seller is responsible for non-conformity resulting from improper installation of the Goods, if:

   a) The installation was carried out by the Seller or under its responsibility.
   b) The improper installation carried out by the Consumer or the Entrepreneur with Consumer Rights was caused by errors in the instructions provided by the Seller or a third party.

5. The Seller is liable for non-conformity of the Goods with the Agreement if it existed at the time of delivery and was revealed within two years from that moment, unless a longer usability period has been specified by the Seller, its legal predecessors, or persons acting on their behalf.

   • It is presumed that any non-conformity revealed within two years of delivery already existed at the time of delivery, unless proven otherwise or unless such a presumption is incompatible with the nature of the Goods or the type of non-conformity.

6. The Seller cannot invoke the expiration of the time limit for detecting non-conformity specified in § 9(5) if it has fraudulently concealed the non-conformity.

7. If the Goods do not conform to the Agreement, the Consumer or the Entrepreneur with Consumer Rights may request repair or replacement.

8. The Seller may replace the Goods when the Consumer or the Entrepreneur with Consumer Rights requests repair, or may repair the Goods when the Consumer or the Entrepreneur with Consumer Rights requests replacement, if ensuring conformity with the Agreement in the manner chosen by the Consumer or the Entrepreneur with Consumer Rights is impossible or would involve excessive costs for the Seller.

   • If both repair and replacement are impossible or would incur excessive costs, the Seller may refuse to bring the Goods into conformity with the Agreement.

9. When assessing excessive costs, all circumstances must be considered, particularly:

   • The importance of the non-conformity.
   • The value of the Goods if they conformed to the Agreement.
   • The inconvenience caused to the Consumer or the Entrepreneur with Consumer Rights due to the change in the method of bringing the Goods into conformity.

10. The Seller shall repair or replace the Goods within a reasonable time from being informed of the non-conformity and without excessive inconvenience to the Consumer or the Entrepreneur with Consumer Rights, considering the nature of the Goods and the purpose for which they were purchased.

    • The Seller shall cover all related costs, including postal fees, transportation, labor, and materials.

11. The Consumer or the Entrepreneur with Consumer Rights must make the Goods available for repair or replacement. The Seller shall collect the Goods at its own expense.

12. If the Goods were installed before the non-conformity was revealed, the Seller must dismantle and reinstall the Goods after repair or replacement or cover the costs of such actions.

13. The Consumer or the Entrepreneur with Consumer Rights is not required to pay for ordinary use of the Goods that were later replaced.

14. If the Goods do not conform to the Agreement, the Consumer or the Entrepreneur with Consumer Rights may request a price reduction or withdraw from the Agreement if:

a) The Seller refused to bring the Goods into conformity as per § 9(8).
b) The Seller failed to repair or replace the Goods as per § 9(10-12).
c) The non-conformity persists, despite attempts to remedy it.
d) The non-conformity is so significant that it justifies an immediate price reduction or withdrawal, without the need to use other remedies.
e) It is clear from the Seller’s statement or circumstances that the Seller will not bring the Goods into conformity within a reasonable time or without excessive inconvenience to the Consumer or the Entrepreneur with Consumer Rights.

15. The Seller must respond to a Consumer complaint within 14 days of receiving it.

16. The Seller shall refund the Consumer or the Entrepreneur with Consumer Rights any amounts due as a result of a price reduction without delay, but no later than 14 days from receiving the statement requesting the price reduction.

17. The Consumer or the Entrepreneur with Consumer Rights cannot withdraw from the Agreement if the non-conformity is insignificant. It is presumed that any non-conformity is significant.

18. If non-conformity affects only some of the delivered Goods, the Consumer or the Entrepreneur with Consumer Rights may withdraw from the Agreement only regarding those specific Goods, unless keeping only the conforming Goods would be unreasonable.

19. In case of withdrawal, the Consumer or the Entrepreneur with Consumer Rights must return the Goods at the Seller’s expense, and the Seller must refund the price within 14 days of receiving the Goods or proof of their return.

20. Refunds are issued using the same payment method unless agreed otherwise.

21. The Seller does not engage in out-of-court dispute resolution under the Act on Out-of-Court Consumer Dispute Resolution (2016)

§ 10 Withdrawal from the Sales Agreement

1. A Customer who is a Consumer or an Entrepreneur with Consumer Rights who has concluded a Sales Agreement may withdraw from it within 14 days without providing a reason.

2. The withdrawal period begins from the moment the Goods are taken into possession by the Consumer, Entrepreneur with Consumer Rights, or a third party designated by them, other than the carrier.

3. The Consumer or Entrepreneur with Consumer Rights may withdraw from the Sales Agreement by submitting a withdrawal statement to the Seller.

   • The statement may be submitted in writing to the Seller’s address:
     ADAPTEX SP. Z O. O., ul. Grzybowska 2, lok. 31 (00-131), Warsaw
   • Or by email to: office.adaptex.pl@gmail.com.
   • The withdrawal statement may be submitted using a form, the template of which is provided by the Seller on the Online Store Website at: Withdrawal Form.
   • Sending the statement before the deadline is sufficient to comply with the withdrawal period.

4. The Consumer or Entrepreneur with Consumer Rights may also withdraw from the Agreement by submitting the withdrawal statement electronically via the form available on the Online Store Website: Electronic Withdrawal Form.

   • Sending the statement before the deadline is sufficient.
   • The Seller will promptly confirm receipt of the withdrawal statement submitted via the website.

5. Upon withdrawal, the Sales Agreement is considered null and void.

6. If the Consumer or Entrepreneur with Consumer Rights submits a withdrawal statement before the Seller accepts their offer, the offer is no longer binding.

7. The Seller must refund the Consumer or Entrepreneur with Consumer Rights all payments made, including the cost of delivery, without delay, but no later than 14 days from the date of receipt of the withdrawal statement.

   • The Seller may withhold the refund until the Goods are returned or until the Consumer or Entrepreneur with Consumer Rights provides proof of return—whichever occurs first.

8. If the Consumer or Entrepreneur with Consumer Rights selected a delivery method other than the least expensive standard delivery method offered by the Seller, the Seller is not obligated to reimburse additional costs incurred by the Consumer or Entrepreneur with Consumer Rights.

9. The Consumer or Entrepreneur with Consumer Rights must return the Goods to the Seller without delay, but no later than 14 days from the date of withdrawal.

   • Sending the Goods before the deadline is sufficient.

10. In case of withdrawal, the Consumer or Entrepreneur with Consumer Rights only bears the direct costs of returning the Goods.

11. If the Goods cannot be returned by standard postal methods, the Seller will inform the Consumer or Entrepreneur with Consumer Rights of the return costs on the Online Store Website.

12. The Consumer or Entrepreneur with Consumer Rights is responsible for any reduction in the value of the Goods resulting from use beyond what is necessary to determine their nature, characteristics, and functioning.

13. The Seller will issue a refund using the same payment method used by the Consumer or Entrepreneur with Consumer Rights, unless they expressly agree to another refund method that does not involve any additional costs.

14. The right to withdraw from the Sales Agreement does not apply to the Consumer or Entrepreneur with Consumer Rights for agreements where:

• The Goods were delivered in a sealed package, and after opening, they cannot be returned for health protection or hygiene reasons if the packaging was opened after delivery.

• The Goods are custom-made, manufactured according to the Consumer’s or Entrepreneur’s specifications or tailored to their individual needs.

§ 11 Free Services

1. The Seller provides the following free electronic services to Customers:

   a) Contact Form
   b) Newsletter
   c) Customer Account Management

2. The services listed in § 11(1) are available 24/7, seven days a week.

3. The Seller reserves the right to change the type, form, time, and method of providing access to selected services and will inform Customers accordingly.

4. The Contact Form service allows Customers to send messages to the Seller via a form on the Online Store Website.

5. Customers can unsubscribe from the Contact Form service at any time by stopping sending inquiries.

6. Any Customer may subscribe to the Newsletter by entering their email address in the registration form on the Online Store Website.

   • After submitting the registration form, the Customer will receive an activation link via email to confirm the Newsletter subscription.
   • Once the link is activated, the Customer enters into an electronic service agreement for the Newsletter.
   • The Customer may also subscribe during Registration by selecting the appropriate checkbox.

7. The Newsletter service involves sending electronic messages containing information about new products and services offered by the Seller.

   • The Newsletter is sent to all Customers who have subscribed.

8. Each Newsletter sent includes:

   • Information about the sender
   • A "subject" field describing the content
   • A notice of the ability to unsubscribe

9. The Customer may unsubscribe from the Newsletter at any time by:

   • Clicking the unsubscribe link in any Newsletter email.
   • Deactivating the subscription in their Customer Account settings.

10. The Customer Account Management service is available after Registration and allows the Customer to:

• Modify their data
• Track order status
• View order history

11. A Customer who has Registered may request the Seller to delete their Customer Account.

• If requested, the Seller will delete the Customer Account within 14 days.

12. The Seller may block access to the Customer Account and free services if the Customer:

• Acts against the Seller's interests (e.g., advertising another business).

• Publishes false or misleading content.

• Violates legal provisions or these Terms and Conditions.

• Engages in security violations (e.g., hacking or attempting to bypass security measures).

• Blocking access will last as long as necessary to resolve the issue.

• The Seller will inform the Customer via email.

§ 12 Personal Data Protection

1. The rules for protecting personal data are included in the Privacy Policy.

§ 13 Termination of Agreement (excluding Sales Agreements)

1. Both the Customer and the Seller may terminate the electronic service agreement at any time without providing a reason, subject to:

   • Preserving rights acquired before termination.
   • The provisions below.

2. A Customer who has Registered may terminate the electronic service agreement by:

   • Sending a written declaration to the Seller via any remote communication method.

3. The Seller may terminate the electronic service agreement by sending a declaration to the Customer’s email provided during Registration.

§ 14 Final Provisions

1. The Seller is liable for non-performance or improper performance of the Agreement.

   • However, for Entrepreneurs, the Seller is only liable for intentional damages and only for actual losses incurred.

2. These Terms and Conditions may be printed, saved, or downloaded at any time from the Online Store Website.

3. In case of disputes, parties will seek an amicable resolution.

   • Polish law governs these Terms and Conditions.

4. The Seller informs Consumers of the possibility of out-of-court dispute resolution.

5. The Seller reserves the right to modify these Terms and Conditions.

   • Changes take effect 7 days after publication.

6. These Terms and Conditions come into effect on January 30, 2024.