Privacy Policy

WEBSITE (ADAPTEX-SHOP.EU)

1. Introduction

Protecting users' personal data is of the utmost importance to the Owner of this website. Every effort is made to ensure that users feel secure when entrusting their personal data while using the website.
A User refers to a natural person, legal entity, or organizational unit without legal personality that has legal capacity under the law and utilizes electronic services available on the website.
This Privacy Policy explains the principles and scope of processing personal data, users' rights, and the obligations of the Data Controller. It also provides information about the use of cookies.
The Administrator applies state-of-the-art technical measures and organizational solutions to ensure a high level of protection for processed personal data and to safeguard it against unauthorized access.

I. DATA CONTROLLER

The Data Controller of personal data is Adaptex Sp. z o.o., headquartered at:
ul. Grzybowska 2, lok. 31, 00-131, Warsaw, registered in the Entrepreneurs Register maintained by the District Court in Warsaw, Economic Department, under KRS number: 0000968247, NIP: 5213965764 (hereinafter referred to as the "Owner").

II. PURPOSE OF PERSONAL DATA PROCESSING

The Administrator processes users' personal data for the following purposes:
- Proper execution of sales contracts concluded within the online store via adaptex-shop.eu.
This means that data is necessary particularly for:
a) User registration on the website;
b) Contract conclusion;
c) Processing payments;
d) Delivering ordered goods or providing services;
e) Enabling users to exercise their consumer rights, such as contract withdrawal or warranty claims.
Users may also consent to receiving information about new products and promotions, which allows the Administrator to process their personal data for sending commercial information, including details about new products, services, promotions, or sales.
Personal data is also processed to comply with legal obligations, such as tax documentation storage and tasks related to security and defense.
Personal data may also be processed for direct marketing purposes, securing and pursuing claims, or defense against user claims, as well as for third-party service marketing or internal marketing not classified as direct marketing.

III. TYPES OF PERSONAL DATA PROCESSED

The Administrator processes the following essential personal data for:
a) User registration on the website:
- First and last name
- Email address
b) Making purchases via the website:
- First and last name
- Gender
- Delivery address
- Phone number
- Email address
c) Optional user-provided data:
- Date of birth
- PESEL number (for invoice requests)
- NIP (Tax Identification Number) (for business invoices)
In case of contract withdrawals or complaints requiring refunds, the user's bank account number may also be processed to complete the refund.

IV. LEGAL BASIS FOR PERSONAL DATA PROCESSING

Personal data is processed in accordance with the General Data Protection Regulation (GDPR), i.e., Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016.
The Administrator processes personal data only after obtaining the User’s consent, given during website registration or purchase confirmation.
Providing consent is entirely voluntary, but failure to do so will prevent registration and purchases on the website.

V. USER RIGHTS

Users have the right to request information about the extent of their personal data processing.
Users can request correction or rectification of their personal data at any time. This can also be done independently by logging into their account.
Users can withdraw their consent to data processing at any time without stating a reason. This applies to specific processing purposes (e.g., stopping commercial emails) or all processing purposes. Full withdrawal will result in the deletion of the user account and all associated data.
Users can request deletion of their personal data at any time. This will also lead to the deletion of their account from the website.
Users can object to data processing for specific purposes or entirely, which will result in account deletion and all related personal data.
Users can request restrictions on data processing for a specified period or for a specific purpose.
Users can request data transfer to another entity by specifying the recipient and the type of data to be transferred.
The Administrator informs users of actions taken within one month from receiving their request.

VI. DATA RETENTION PERIOD

Personal data is stored only as long as necessary to fulfill contractual or legal obligations.
Contract-related data is stored for three years after business relations end for evidence purposes.
If no contract is concluded, personal data is stored until the account is deleted at the user’s request or consent withdrawal.

VII. DATA SHARING

Personal data may be shared with trusted partners necessary for transaction completion, such as delivery and logistics providers or payment processors.
Apart from these purposes, personal data will not be shared with third parties for marketing purposes.
Personal data is not transferred outside the European Union.
This Privacy Policy complies with Article 13(1) and (2) of the GDPR.

VIII. COOKIES POLICY

The website uses cookies or similar technologies (hereinafter collectively referred to as “cookies”) to collect information about the User’s access to the website (e.g., via a computer or smartphone) and their preferences. Cookies are used for advertising and statistical purposes and to tailor the website to the User’s individual needs.
Cookies are small pieces of information that contain a unique reference code sent by the website to the User’s device for storage and, in some cases, for tracking information about the device used. Typically, cookies do not allow the User to be identified personally. Their primary function is to make the website more user-friendly.
Some cookies on the website are available only for the duration of a specific session and expire after the browser is closed. Other cookies are used to remember the User so that they can be recognized upon returning to the website, and these are stored for a longer period.
Types of cookies used on this website:
a) Session cookies: These are deleted from the User’s device after closing the browser or shutting down the computer. The session cookie mechanism does not allow for the collection of any personal data or confidential information from the User's computer.
b) Persistent cookies: These are stored on the User’s device until they are deleted manually or expire automatically. The persistent cookie mechanism does not allow for the collection of personal data or confidential information from the User’s computer.
All cookies used on this website are set by the Administrator.
All cookies used by this website comply with applicable European Union laws.
Most Users’ browsers and some mobile browsers automatically accept cookies. If the User does not change their settings, cookies will be stored on their device.
Users can modify their cookie preferences or change their browser settings to receive a notification each time a cookie is set. To adjust cookie settings, Users should modify their browser preferences.
Users should be aware that blocking or deleting cookies may affect their ability to fully use the website.
Cookies are used for essential session management, including:

a) Creating a special login session for the User so that the website remembers they are logged in, ensuring secure, consistent, and efficient browsing.

b) Recognizing returning Users who have previously visited the website, allowing the system to track the number of unique visitors and ensure sufficient server capacity.

c) Identifying whether a visitor is a registered User of the website.

d) Logging device-related information, including cookies, IP address, and browser type, to diagnose issues, manage the website, and monitor site usage.

e) Customizing the website’s layout and content to enhance User experience.

f) Collecting statistical data on how Users interact with the website, enabling the Administrator to improve functionality and determine which areas of the website are most popular.